PLACE AN ORDER
Q: How do you place an order?
A: “Ordering is quick and easy. You are welcome to order by email, telephone, or Whatsapp”
 

PRICE
Q: How much do our products cost?
A: “For the price, please kindly contact us and we can discuss the best price with you :)”
 

TERMS OF PAYMENT
Q: What payment type do we accept?
A: “At the moment, we only accept 100% Irrevocable L/C at Sight payment through our bank partner in Indonesia.”
 

LOCATION
Q: Where is our milkfish from? and where is it processed?
A: “Our raw milkfish is farmed in Gresik, Lamongan, Surabaya, Sidoarjo, Tuban, and Juwana, Java Island, Indonesia. The milkfish is then processed at our production plant in Surabaya, East Java, Indonesia”
 

SHIPMENT SERVICE
Q: What shipment service do we use? and how long is the shipment?
A: “We use ocean shipment service. Duration of the shipment depends on the order time and the destination. Our product typically arrives in Japan, Taiwan, or Sri Lanka within 2 weeks from the shipment date.”